Disclaimer: The following sample terms and conditions have been prepared by a lawyer (http://rechtsanwalt-schwenke.de). They correspond to the legal requirements of a typical online shop aimed at consumers. However, you should only use the sample after careful examination and adaptation to your specific business model. The clauses may be inadmissible in certain constellations. If in doubt, seek legal advice.
INFORMATION ON THE RIGHT OF WITHDRAWAL FOR CONSUMERS REGARDING THE DELIVERY OF DIGITAL CONTENT THAT IS NOT DELIVERED ON A PHYSICAL DATA CARRIER (E.G. E-BOOK, SOFTWARE DOWNLOAD)
A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.
Right of revocation
You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the date of conclusion of the contract. To exercise your right of revocation, you must notify us ([Insert: name/company, address of the addressee of the revocation, telephone number, e-mail address and, if available, the fax number. You can also use the shortcode [woocommerce_en_disclaimer_address_data] for this purpose, and store the address in Settings DE.]) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) informing us of your decision to revoke this contract. You may use the attached sample revocation form for this purpose, but this is not mandatory. In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of revocation
If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (except for additional charges resulting from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date we receive notification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this refund.
Sample cancellation form
(If you want to cancel the contract, please fill out this form and send it back).
– To [Insert: name/company name, address of the revocation addressee, e-mail address and, if available, the fax number]:
– I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of the consumer(s)
– Address of the consumer(s)
– Signature of the consumer(s) (only in case of communication on paper)
(*) Delete as applicable.